1. Information We Collect
Information You Provide
When you register or subscribe, we may collect:
- Name
- Email address
- Username
- Password (stored in encrypted/hashed form)
- Billing information
- Customer support requests
- Communication preferences
Information Collected Automatically
When using Betmetria, we may automatically collect:
- IP address
- Device information
- Browser type
- Operating system
- Login history
- Session information
- Usage and performance data
- Feature interaction data
- Error logs
- Security logs
2. How We Use Your Information
We use your information to:
- Create and manage accounts
- Process subscriptions and payments
- Authenticate users
- Provide analytics and platform features
- Prevent fraud and account sharing
- Improve platform performance
- Respond to support requests
- Send service notifications
- Comply with legal obligations
- Protect platform security
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:
- Performance of a contract
- Legitimate interests
- Legal obligations
- User consent
5. Usage Data and Logs
To operate and secure Betmetria, we collect operational data on our systems — not through third-party marketing analytics cookies. This may include:
- API and server request logs
- Login and security events
- Error and diagnostic logs
- Feature usage needed to run subscriptions and prevent abuse
This data is used to maintain the service, investigate issues, and improve reliability. It may be aggregated where possible.
6. Payments
Payments are processed by third-party payment providers.
Betmetria does not store full payment card numbers.
Payment providers may collect:
- Billing name
- Billing address
- Transaction identifiers
- Payment method information
Their processing is governed by their own privacy policies.
7. Account Security
We implement reasonable technical and organizational safeguards including:
- Encryption in transit (SSL/TLS)
- Password hashing
- Access controls
- Monitoring systems
- Security logging
- Session protection
8. Account Sharing Prevention
To protect subscriptions and prevent unauthorized access, Betmetria may process:
- Device identifiers
- Login timestamps
- Session identifiers
- IP addresses
- Security events
This processing is based on our legitimate interest in preventing fraud and abuse.
9. Data Retention
We retain personal data only as long as necessary for:
- Account management
- Subscription administration
- Legal compliance
- Security investigations
- Dispute resolution
When data is no longer needed, it is deleted or anonymized.
10. Sharing Information
We do not sell personal information.
We may share data with:
- Payment processors
- Hosting providers
- Cloud infrastructure providers
- Content delivery and infrastructure providers
- Customer support providers
- Legal authorities when required by law
All third-party providers are expected to maintain appropriate security measures.
11. International Data Transfers
Your information may be processed in countries outside your country of residence.
Where required, Betmetria will use appropriate safeguards for international data transfers.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Object to processing
- Receive a copy of your data
- Withdraw consent
- Lodge a complaint with a supervisory authority
13. Children's Privacy
Betmetria is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we discover such information has been collected, we will delete it.
14. Third-Party Links
Betmetria may contain links to third-party websites.
We are not responsible for the privacy practices of external websites or services.
15. Data Breaches
If required by applicable law, Betmetria will notify relevant authorities and affected users in the event of a reportable data breach.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Material changes may be communicated through:
- Email notifications
- Platform notifications
- Website announcements
Continued use of Betmetria after updates constitutes acceptance of the revised policy.
17. Contact Us
For privacy-related inquiries:
- Betmetria Support
- Email:[email protected]
- Website:betmetria.com
- Data Controller: Marko Bošković
- Service: Betmetria – Sports Statistics & Analytics Platform